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Complete Guide Autumn Term 2017 Feedback

I wanted you to know that I am very grateful to you for doing what you do!  Your are brilliant and when I met with my closest friend she thanked me for telling her about Families in Focus.  You are helpful, supportive and empower us (even when we have do have completely different kids).  Meeting you and attending your courses has been super helpful!

This has been a fantastic course, the support and also the access to vital information which has been instrumental in getting support, dealing with issues and accessing lots of information.

A really useful course – practical tips to help. The opportunity to share, and gain ideas and support and know you are not alone. Good modelling of empathy throughout. Thank you so much I really enjoy your courses and find they help with the day to day ongoing issues. Thank you both for the personal support.

What a wonderful course. Thank you for running such an honest course with such helpful information.

I have really enjoyed this programme knowing there are others in similar situations is a massive help. Great advice and amazing opportunity to further my journey.

Grateful I was made aware of this course I have enjoyed, learnt a lot and met people in similar situations.

Been a fantastic course. Really good advice and strategies to put in place. Great support and hope to keep in touch.

I have loved this course, thank you very much. The thing that stands out the most for me was learning to be a ‘professional parent’. I have already used it successfully.

Anger Autumn term 2017

This has been a very informative course, I would highly recommend it to other parents experiencing anger in their families.

Thank you so much Lesley and Francine – your course has been invaluable in giving me the techniques and tools to feel better about myself and also manage anger in our family. I have really enjoyed the course whilst growing in myself.

Parent Network feedback July 2016

Parent Network has been a lifeboat for me since I discovered you some months ago and provided me with practical and emotional support like no other. You got me through the hardest of times and helped me keep a family together whilst learning every day. I always recommend you whenever there is an opportunity to do so as I think you provide the best support and are an incredible source of information. I have found no one better! You are an inspiration and make a world of difference – truly.

Well Ladies, as you know I came to you as a true last hope, I was, I am now ashamed to say, a ‘non-believer’, however now I realise that I just hadn’t connected with the right people – those being you two. I can quite honestly say that the course my husband and I attended with you both has single handedly changed my perspective on training/coaching/group therapy, call it what you will because I now call it bloomin’ marvellous and my moment of clarity, an epiphany if you will. Now I’m not saying that I don’t have dark days, I am only human after all, but having and knowing that even after attending a few sessions, Lesley and Francine really are just on the end of a telephone – really. And more importantly they will help. They have both been there for me and my family giving me guidance and strength to carry on. Through their tried and trusted techniques I have a new toolbox of tricks (as I like to call it) to get us through the good days and those now what do I call them, ah yes, the challenging days. I was able to meet people – yes, there really are others ‘out there’ – and when I had the courage to speak, they got me. Without looks or judgements, or long winded explanations, they just got me and it felt empowering and that’s not left me, and what’s more I don’t want it to. Thank you, truly.

 I was recommended to you after my son was excluded from school and I was waiting for a diagnosis. It has been a very tough time for the whole family but your Parent Network has made me realise that there are people out there who really care and offer actual solutions at a time when you literally don’t know what to do or how you’re going to cope. I already feel more empowered to support my son and steer my family through the obstacles that face us! Bring it on! Thankyou!

I know I have only been to one session, but it has made such a difference to how I feel about our circumstances and also to some of the ways that I’ve been dealing with my son. You are both so knowledgeable and personally and I really felt like it was an inclusive workshop.

You ladies are amazing! It’s so good to know that when you struggling there is someone there who understands. Someone with whom you can share your thoughts and feelings with. It’s about knowing your not alone. I have gained so much knowledge and strength from all whom I’ve met and things I’ve learnt during my time at the Parent Networks. Thank you!

“One day work place workshop for parents of children with additional needs June 2016:

  • Best seminar I have attended on this subject.  Speakers both engaging and knowledgeable and have lived through it.

  • Excellent and useful balance between practical and theory

  • Great session and very glad of the opportunity 

  • Great session, well-paced, informative and caring.  Gave people the time and space to share their experiences

  • I really found this useful and I feel I learnt a lot”

“Families in Focus, Lesley and Francine offer a rare and wonderous thing, kindness, true non – judgemental acceptance and they are compassioante about what they do. I still follow the techniques taught daily after 2 years of going on one of their courses and our family life is so much richer and calmer” Parent April 2016   

“Having completed your course ” managing the behaviours of teenagers through to adulthood” today….I just wanted to say this is again another fantastic course! You lovely ladies managed to make a scary time seem less daunting. Your wealth of knowledge and experience is phenomenal. I have come away with a greater understanding of what is making my son tick now he is a teenager, and I feel more prepared for what life throws our way. THANK YOU!”  Parent December 2015

“Parents always come out of Families in Focus courses vibrant and full of enthusiasm. The feedback is wonderful and parents make lasting changes that continue long after the course finishes.” Children centre manager 2015 

“The How to talk to your children course has simply blown me away and I am using the techniques with great results.” Parent July 2015

“The Complete guide to parenting children with additional needs has been hugley helpful for our whole family, the techniques taught have made massive impact and I use them every day. Things felt dauting but now I feel empwered and so much more positive- thank you”   Parent March 2016

Brilliant course Complete guide to parenting children with additional needs been inspiring and really enjoyed it. Our family life is hectic but each session I was able to take away key points and have been able to put things into practise so whole family has improved ” Parent March 2016

” I’m feeling grateful for meeting both of you and for attending such a fabulous course so much still needs to sink in, but I’m feeling informed and empowered and richer too due to learning about DLA which we were awarded last week! thank you so much for everything ” Parent March 2016

Having a child with additional needs is daunting and often you are at a loss as to what to do, the Complete guide to parenting children with additional needs course helped me in so many ways and has changed our family in such positive ways and I am much more confident in dealing with things and highly recommend this course. I met some lovely people now friends and we will be meeting up in the Parent Network! “ March 2016

 “Fantastic course Francine and Lesley are great trainers and I really enjoyed the course and learned so much about siblings and how to really help them.”

“The chance to share experiences and ideas with those in similar situations is invaluable and to hear such expert advice from Francine & Lesley is such a help – you talk so much sense!!! You gave me the confidence to try new techniques and the belief that they will work and they do!! It has been such an uplifting experience.”

“As family we are talking about our lives now more openly and everyone is now so much happier.”

“I am so grateful for all your help and  I now understand how sibling can feel and forever grateful as by understanding him I can help him – thank you.”

Comments above from Siblings – a parents guide to understand those living with brothers sisters with additional needs April – May 2015

“Finally I have attended the right type of parenting programme. This has really helped me and my situation.”

“This has been such an amazing course and so glad I did it and I think it is vital for all parents of special needs children . I have gained so much knowledge, understanding tips and ideas and enjoyed sharing with other parents and feel much more confident as a result.  Lesley and Francine really do understand and have “lived it.”

Complete Guide to parenting children with additional needs December 2014

“Francine and Lesley are truly amazing and I have learned so much from there courses and the way they work and the manner in which they offer information, help, support and guidance is wonderful. Feel really lucky to of got a place on their course.”     

Parent Handling anger in your family  March 2015

 “I have had the pleasure of working with Families In Focus on a number of occasions. Lesley and Francine are lovely ladies with a wealth of experience and expertise enabling them to support families who have a child with additional needs, some of which have been quite complex. The empathy shown to the families, laced with practical support, produces a tangible service, the effects of which are evident in the parents growing confidence and diminishing anxiety.”

“I would not hesitate to refer parents to the FIF Programmes in the knowledge that it would prove to be a valuable, positive and life-changing experience.”

Jan Crook,

 “I always recommend Families in Focus CIC courses to families I work with. Parents tell me what a difference it makes to parenting children with special needs and they always have a positive experience and Francine and Lesley really do know what they are talking about.”

Special needs health visitor in Hertfordshire

Families in Focus courses with Lesley and Francine are just brilliant! Great programmes, well researched, effective and simple tips to do at home and learned loads and made me a far better parent to my children.” Parent Complete Guide to parenting children with additional needs March 2015 

 “Having worked for many years supporting parents of children with special needs and disabilities, Families in Focus are an organisation I have no reservations in recommending to parents.  The quality of the workshops and courses they offer to parents is excellent and they have always recognized the issues faced by parents and offered practical support and tools for parents that in my experience have been extremely well received by those who have attended them.  Families in Focus readily acknowledge and understand the needs of the parents in both practical and emotional terms and their courses and workshops are delivered in a way that encourages parents to feel valued and a part of the process as opposed to ‘done to’.  Those involved in delivering this training have a wealth of experience both professionally and personally that they are able to use to provide an excellent service to parents.  They are always non-judgemental and able to gear their work to the specific needs of the parents rather than be driven totally by service delivery demands. I have heard very positive feedback from parents after attending their workshops on many occasions and we have been able to work very positively inter-professionally in terms of the families that we mutually work with.”

Helena Marks,
SEND IASS Adviser, Childhood Support Services

 “I have been aware of the work of Families in Focus for over 5 years now, and have worked with them on more than one occasion. I am delighted that Lesley and Francine have invited me to become a Director and the Parent-Centred Parenting (PCP) approach is being adopted by such a forward-thinking organisation.”

Dr. Amanda Gummer,

“This was a fantastic course and I really gained a lot of knowledge and awareness about anger and good parenting skills. Loved the relaxed atmosphere and openness within the group. Great biscuits and coffee!”

 “The facilitators, Lesley and Francine were fantastic. Excellent sense of humour, great stories, advice, knowledge and approachability. Very useful insight and tools – superb course.”

 “Thanks a lot for all the control of the course! Everything has helped greatly to develop strategies with my youngest. I also found that more than dealing with my children I needed to deal with my own anger first, which made a massive change in dealing with my children.”

 “I have really enjoyed my time on the programme. I have learnt many things which I hope to use in the future.”

 “Absolutely fantastic course – thoroughly recommend it. I have learnt so many things to enable a calmer and happier family environment. It will enable me to be a better parent (and wife!).”

Parent comments from “Handling anger in your family” course April 2016


This poem written by a parent to reflect her feelings after attending  Complete Guide to parenting children with Additional Needs:


The room radiates warmth
Partly body heat, but
Mostly a wave of
Human emotion
At its rawest,
But also kindest,
Most sensitive and
To feel and to know
That I am not alone
In my difficult path
An almost indescribable
Sense of
Calm, Happiness
All experiences that, at times
I had believed
Would never
Be mine again.


To see if there is a FREE Parent training course running in your area, check our current available course

To commission Families in Focus CiC to run a course for your organisation, please contact us.





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